Privacy Policy

1. Introduction

Ningbo Hwamda Group Co., Ltd. and its affiliates ("Hwamda", "we", "us", or "our") respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our official B2B website (hwamdagroup.com) and utilize our global industrial inquiry systems.

2. Information We Collect

We only collect business-related professional technical data necessary to process your injection molding machinery inquiries:

• Identity & Contact Data: Full Name, Business Email Address, Corporate WhatsApp number, Phone Number, and Country of Operation.
• Business & Production Profile: Company Name, Industry Sector (e.g., medical packaging, automotive components, PET preforms), and specific clamping force or shot volume technical requirements described in your messages.
• Technical Technical & Usage Data: Internet Protocol (IP) address, browser type, cookies, and behavior metrics processed securely via global CDN (Cloudflare).

3. How We Use Your Data

Hwamda will strictly utilize the collected technical information under corporate legal bases to maintain business interactions:

• To provide tailored industrial turnkey project quotes and machinery catalogs.
• To dispatch authorized local service engineers or technical experts to communicate via Email or WhatsApp within 24 hours.
• To guarantee uninterrupted platform accessibility under Cloudflare security protection.

4. Data Retention & International Transfers

As a global enterprise, Hwamda stores technical data within highly encrypted secure central servers located in China and specialized global nodes. All interactions are retained only as long as necessary to complete your manufacturing machinery procurement cycles or contract obligations.

5. Your Legal Rights (GDPR & CCPA Compliant)

Depending on your geographical location, you possess comprehensive legal rights regarding your business records:

• The right to request access, correction, or erasure of your personal business files.
• The right to object to or restrict specific processing paths.
• The right to request data deletion at any time by contacting our compliance officers directly at [email protected].

6. Security Protocols

We implement industry-standard technical measures, including Secure Socket Layer (SSL) encryption, firewalls, and enterprise-grade network security barriers to completely prevent data interception, theft, or unauthorized corporate leakage.